E-mail this story

How to find a real, live person for real customer service

This recorded message must be one of the biggest fibs a business makes to customers: "Your call is very important to us."

By Eileen Ambrose, The Baltimore Sun

June 20, 2011

Send to (as many as 3 e-mail addresses, separated by commas):

Send me a copy.

From:

200 characters remaining